Solution Starts Here

Why Us

Unique Selling Points (USP):

  • Transparent work ethics
  • Cross-Platform Openness
  • 24hrs Customer Support
  • 2 Racks in TATA-VSNL Data Centers and many managed servers across the globe
  • Have a best in class technical talent and an internationally experienced management leadership
  • Emphasizes recurring client interactions and feedback to result in fruitful partnerships
  • Quality-driven team, powered by first-class Research as a core competence
  • Kept abreast with latest technology, services and products introduced
  • Technically qualified members in team to ensure the highest level of performance
  • Continuous investment in colleagues, training and infrastructure for the right skills
  • Proven Track Record of Maintaining Promises and Commitments once made

Technical and Support Team Responsibilities:

  • Installing of the mail server software will all the latest patches updated on it
  • Installing the AV software which will simultaneously support the mail server software with all the latest updates done on it
  • Setting up the mail domain on the mail server
  • Creating necessary entries to make the mail domain live
  • Creating users, setting up passwords and forwarding it to the IT head
  • Monitoring the server events (system and application) every hour to see if any errors are generated by mail software
  • Monitoring mail logs for all the outgoing mails incoming mails on the server
  • Creating mailing list as requested by the IT head of the domain
  • Adding members to that mailing list
  • Assigning only required rights to the users to post to the mailing list
  • Enabling and disabling users on the request
  • Incase if any users leaves the organization we change the password of that user and forward the emails of that user to different account as per the request.
  • Assigning quota to the users if required
  • If any users losses all the email from his outlook we restore it back from the backup if requested by the admin
  • Any urgent logs which need to be traced out for any user on immediate basis can be done by us
  • On request of IT head of the domain we can map the mail box of any specific user to his account
  • Backup designing for the mail server
  • Taking Regular backups of the mail server full and incremental
  • Verifying the backup by restoring on an alternate location every week
  • Taking the image of the server every week in case of DR we can restore the same on a different server

Location Advantage:

  • 0.3 Km. from VSNL Andheri Data Center
  • 0.5 Km. from Western Express Highway
  • 1.5 Km. from Andheri Station (East)
  • 3.0 Km. from International Airport
  • 5.0 Km. from National Airport